Support Services Manager

KaarbonTech is a data and software company, managing highway assets for local authorities across the country. We use innovative smart devices and cloud technology for efficient and collaborative working, making real improvements to our customers’ maintenance programmes.

We are looking for a full-time experienced Support Services Manager to drive the strategic direction of the company’s support services, including the HR, Finance and Compliance elements of the business. The successful candidate will need to be hands-on, competent in creating and documenting structure and processes, enjoy defining and working to deadlines with a great understanding of time management.  

Additionally, they will need to have great attention to detail, be a confident Xero user and a whizz with analysing and visualising data through graphs and using Excel PowerPoint or Word to compile reports. 

The role will include growing the existing three-person team, managing two people in a fast-paced, remote working business reporting directly to the Managing Director.  

The ideal candidate should have excellent knowledge of the Microsoft suite (PowerPoint, Excel, Word and Outlook) and be comfortable with extracting and reporting on financial figures using Excel formulas. 

The role is remote, but the successful applicant should be within commuting distance of the office in Ferndown, near Bournemouth, for ad-hoc face-to-face meetings every six to eight weeks. 

Responsibilities 

• To manage the Finance team and oversee the daily finance function; a focus of this role will be to inspire and develop staff to fulfil their potential. 

• To be responsible for all general ledger and accounting controls, including balance sheet reconciliations. 

• To contribute to budgeting and forecasting activities. 

• To actively seek opportunities to streamline processes or make them more robust, implementing new ideas across different departments in the business.  

• To be flexible and use experience on other projects as required by the company.  

• Maintaining accreditations such as ISO 27001. 

Required Experience 

• Knowledge of accounting standards 

• Good working knowledge of financial systems 

• Strong leadership skills, with a real drive to motivate, develop and support team members 

• Bookkeeping and accounts experience 

• Experience with Xero 

• Excellent knowledge of Excel – pivot tables, sorting and preparing data 

Additional skills 

• An advanced understanding of technology, computers, and software in general 

• Experience with payroll management 

• Pride in achieving high attention to detail and meeting tight deadlines. 

• A confident, effective communicator who’s very comfortable working with senior managers and directors across the company. 

• Well-organised and capable of managing several different projects or workstreams simultaneously. 

Core working hours are 8.00 am – 5.00 pm but we are a modern, trusting employer that understands school runs, flexible working and the opportunity for an efficient balance between work and private life.

Benefits: 

• Additional leave 

• Company pension 

• Flexitime 

• Sick pay 

• Work from home

Schedule: 

• Day shift 

• Monday to Friday 

• Home-based

Experience: 

• Management: 3 years (preferred)